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Checkout fails on Safari

#2093 · opened yesterday at 16:10 by Ben Whitaker

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BW
Ben WhitakerYesterday, 16:10

Hi, since this afternoon nobody on our team can pay at checkout in Safari. The pay button does nothing. Chrome works fine. We lose orders every hour, please help.

HS
Hana SatoYesterday, 16:24

Thanks Ben, I can see it too. Our engineers are on it now. In the meantime, Chrome or Firefox will work. I will update you before the end of the day.

TO
Theo OkaforInternal noteYesterday, 17:05

Found it: a change to the payment script broke a Safari-only check. The fix is in review and ships with release 4.2 tomorrow morning.

BW
Ben WhitakerToday, 09:52

Any news on the fix? We would like to tell our shoppers.

Hi Ben, the fix went live with release 4.2 at 08:47. Could you try once more in Safari?

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checkout safari bug

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22 minUrgent: a reply within 1 hour of the last message, at 09:52

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BW
Ben WhitakerContact, Halcyon Labs
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